1. 01

    Is the fee a one-off, or is it a per-year fee?

    We don’t believe in rolling subscriptions that are a pain to cancel, and we don’t want to access your bank account each month.

    Our upfront payment covers all your initial registrations (1-2 years). We’ll send you a reminder when your renewals are due, which we can top-up for you, no problem.

  2. 02

    Are there any set-up fees?

    Yes there are set-up fees to cover the costs of the business registration service we provide to you within your elected package. Most of the set up fees relate to government charges.

  3. 03

    Am I locked into a contract?

    No. Your upfront payment covers all your initial registrations (1-2 year). We’ll send you a reminder when your renewals are due and confirm if you’d like to renew them with Veromo. 

  4. 04

    What’s included in the Sole Trader Package?

    A list of all the inclusions in the Sole Trader Package are: 

    • ABN Registration
    • Business Name Registration (1 year)
    • Domain Name Registration (2 years)
    • GST Registration

    Plus: 

    • 12-month access to Adminimiser (Business Dashboard)
    • The Veromo Guide: Sole Trader Companion
    • Unlimited access to all our educational resources and guides.
    • Registration renewal reminders
    • PAYG Registration reminder
    • Veromo Welcome Pack
  5. 05

    What’s included in the Partnership Package?

    A list of the inclusions in the Partnership Package are:

    • ABN Registration
    • Business Name Registration (1 year)
    • Domain Name Registration (2 years)
    • GST Registration

    Plus: 

    • 12-month access to Adminimiser (Business Dashboard)
    • The Veromo Guide: Partnership Companion
    • Unlimited access to all our educational resources and guides.
    • Partnership Agreement Checklist
    • Partnership Agreement Template
    • Registration renewal reminders
    • PAYG Registration reminder
    • Veromo Welcome Pack

     

  6. 06

    What’s included in the Company Package?

    A list of the inclusions in the Company Package are:

     

    • ACN Registration
    • ABN Registration
    • Business Name Registration (1 year)
    • Domain Name Registration (2 years)
    • GST Registration

    Plus

    • 12-month access to Adminimiser (Business Dashboard)
    • The Veromo Guide: Company Companion
    • Unlimited access to all our educational resources and guides.
    • Registration renewal reminders
    • PAYG Registration reminder
    • Veromo Welcome Pack
  7. 07

    Is the Veromo service tax deductible?

    Yes, your business set up costs are fully tax deductible. You can fully deduct expenses for regulatory costs incurred in setting up your proposed business.

    From 1 July 2015, the ATO has allowed all small businesses and entities to immediately deduct certain professional expenses incurred with starting up a new small business.

    Expenses can only be immediately claimed if the entity that incurred the expenditure is a small business entity for that income year. 

  8. 08

    What is your refund policy?

    Veromo Pty Limited is an automated Service and as such all applications processed through the Service commences immediately.  All refunds are subject to an administrative fee of $45 (admin fee) being charged.

    Company Registrations Refunds:

    During Company applications a refund, if requested, may be permitted if:

    • the Company application has been rejected by the Australian Securities and Investment Commission (ASIC);
    • the Company application is subject to manual review by ASIC and you have not provided any further information requested in a timely manner to enable the application to be completed;
    • a disruption to the Service causing a delay in the registration and subsequently the requested Company Name is no longer available;
    • due to any Service interruptions either by us or a third party we are unable to complete the application within 14 days from the time the order is made.

    Business Name Registration Refunds:

    During Business Name applications a refund, if requested, may be permitted if:

    • the Business Name application has been rejected by the Australian Securities and Investment Commission (ASIC);
    • the Business Name application is subject to manual review by ASIC and you have not provided any further information requested in a timely manner to enable the application to be completed;
    • a disruption to the Service causing a delay in the registration and subsequently the requested Business Name is no longer available;
    • due to any Service interruptions either by us or a third party we are unable to complete the application within 14 days from the time the order is made.

    Australian Business Number (ABN) Registration Refunds:

    During ABN applications a refund, if requested, may be permitted if:

    • the ABN application has been rejected by Australian Business Register for any reason;
    • due to any Service interruptions either by us or a third party we are unable to complete the application within 14 days from the time the order is made.

    Domain Name Registration Refunds:

    During Domain Name applications a refund, if requested, may be permitted if:

    • a disruption to the Service causing a delay in the registration and subsequently the requested Domain Name is no longer available;
    • due to any Service interruptions either by us or a third party we are unable to complete the application within 14 days from the time the order is made.

     

    If all registrations are complete a refund is not possible.

    All refund rights under both State and Commonwealth law apply.

  9. 09

    Does Veromo host my email?

    We do not host your email or website. You will need to purchase hosting from a third party. 

    in order to connect the domain name/s you purchased with Veromo to your website and email, you must change the name servers for your domain with us directly. We do not offer hosting services

  10. 10

    Can you assist with Insurance?

    We have a partnership with AON Insurance Brokers who offer tailored advice and business insurance for small businesses.

A-Z Glossary of useful terms.

Want to know what ABN, TFN, Company tax all mean?
Take a look through our comprehensive glossary.